As India strides towards realising the vision of a 'Viksit Bharat', the focus on sustainable development is more vital than ever. Given this priority, the future of green mobility is at the heart of this transformation, and the rapid evolution of connectivity, automation, electrification, and shared mobility solutions are reshaping transportation to significantly reduce carbon emissions and pave the way for a sustainable future. India's remarkable journey towards Electric vehicles (EVs), autonomous vehicles (AVs), and mobility-as-a-service (MaaS) platforms is a testament to the promising future of our transportation systems.

In FY 2023-24, the EV penetration in India was at 7 per cent, dominated by the three-wheeler segment and two-wheelers, with passenger cars having a low uptake of only 2 per cent. That number is estimated to increase to 30 per cent of overall passenger car sales in India by 2030. Recent market research on consumer needs and mobility trends in India reveals that 51 per cent of people make significant efforts to limit the environmental impact of their lifestyle, 32 per cent are willing to pay more for sustainability and 58 per cent would consider an electric or hybrid car for their next vehicle.

In recent years, the Indian government has taken significant steps in promoting green mobility through various initiatives and policies, including FAME I and FAME II (Faster Adoption and Manufacturing of Hybrid and Electric Vehicles) schemes, which provide financial incentives for the purchase of EVs and various other incentives for manufacturers and consumers. It paints a promising picture of the future of EVs in India as these efforts are aligned with global environmental goals and respond to the need to tackle the pressing challenges of air pollution and dependence on fossil fuels worldwide. However, one must know that achieving widespread adoption of green mobility in India also requires overcoming several infrastructural and economic hurdles.

Overcoming barriers

To decide to go green more efficiently and to fully embrace the idea of clean mobility, electric vehicle (EV) automakers and roadside assistance companies should be eager to understand the end consumer's reasons for delaying the shift to EVs. Our company's research found that challenges such as unfamiliarity with EV technology, a shortage of charging stations, longer charging times, and high battery costs are detrimental to the broader adoption of EVs. Another substantial issue is the potential for breakdowns and the fear of running out of charge mid-trip. India's inadequate charging infrastructure exacerbates range anxiety, a psychological barrier that restricts EV owners from keeping their vehicles limited to city travel, as the prospect of being stranded due to a breakdown or depleted battery is a genuine concern.

According to the Economic Times survey earlier this year, 51.7% of respondents indicated that improving charging infrastructure is crucial to expedite EV adoption in India. About 27.1% of respondents suggested that the government should reduce taxes on EVs and that implementing tax-related measures is essential to increase the adoption of electric vehicles (EVs).

To increase the number of charging stations, the government should offer more financial incentives, such as tax credits, subsidies, and low-interest loans to businesses and homeowners for setting up charging stations. These financial incentives play a crucial role in encouraging the adoption of EVs and should be further promoted. 

Roadblocks To Wider Adoption

With that gear shift, addressing EV breakdowns is increasingly critical to stop potential buyers from being dissuaded by challenges such as unfamiliarity with EV technology, insufficient charging stations, longer charging times, and battery costs. The biggest concern, particularly in India, is range anxiety—the fear or worry about how far an EV can travel on a single charge and what happens if it runs out of charge during a trip. This is a direct result of the limited charging network we have currently. This psychological barrier often deters buyers who perceive EVs as suitable only for city travel because when EVs break down or run out of charge, the fear of being stranded on the road is real. 

Preparing for the unexpected

An essential precaution for electric vehicles (EV) is that owners must check the State of Charge (SOC) before embarking on any journey. Modern EVs have advanced technology that provides multiple SOC alerts, which owners should diligently monitor. However, in case of unexpected breakdowns, they must know that all EV manufacturers collaborate with roadside assistance services to help their customers.

At Allianz Partners, a leading provider of assistance services, we collaborate with leading OEMs to offer comprehensive roadside assistance for electric vehicles (EVs). We believe in creating innovative, future-ready solutions—like the Portable Mobile Charger (PMC) and the patented Two-Wheeler Mobile Charger (TMC), that provide on-the-spot recharging for stranded EVs. These units supply enough charge to reach the nearest charging station, minimising downtime and offering immediate relief, especially in urban areas where towing can be challenging.

Innovative solutions: the ecosystem approach

As roadside assistance partners collaborate with leading EV manufacturers, integrated services are becoming the norm. Allianz Partners exemplifies this with their EV roadside assistance, offering an entire ecosystem that addresses all customer needs. This includes solutions for expanding EV infrastructure beyond metropolitan areas, EV helplines with trained staff for user guidance, and EV Wall Box Charger Services for installation and maintenance. We provide mobility solutions during repairs, such as replacement cars, mobile chargers, towing, and on-the-spot repairs.  In fact, some of the advanced technology solutions include EV trip planning with route mapping, real-time charging network integration, and live updates on charging station availability to ensure peace of mind. Features like in-car assistance requests, automated diagnostics, and leveraging EVs' digital connectivity enable real-time data exchange, continuous monitoring, diagnostics, and over-the-air updates. Many individuals have already adopted these features, ensuring seamless integration and enhanced convenience in EV service delivery.

Way forward: Charging the future

The evolving EV charging infrastructure presents significant challenges and opportunities for innovation. At Allianz Partners, we envision India as the world's largest services hub, leading in sustainable manufacturing, innovation, and technology, supported by a vibrant startup ecosystem. We foresee inclusive economic development, a skilled youth workforce, and harnessing the demographic dividend for growth and prosperity. Our commitment to tech-enabled development focuses on renewable energy transitions, climate action, and sustainability. Think renewable energy-powered charging stations, utilising solar, wind, or other renewable sources that align with EVs' sustainability goals by making charging more environmentally friendly. In fact, collaboration with private companies will genuinely accelerate the development of charging infrastructure and incentivise solar-based charging, giving us hope for a sustainable future.

Architects of tomorrow

As the embedded assistance and speciality retail insurance division of Allianz Group, we offer innovative products and digital solutions across sectors like assistance and mobility, travel, health, easy living, mobile protection, and cyber risk. Aligned with the Insurance Regulatory and Development Authority of India's (IRDAI) vision for universal insurance coverage by 2047, we aim for double-digit insurance penetration. Our digital platforms enhance the customer experience, ensuring a seamless journey. Our aspirations for India are rooted in innovative policies, advanced mobility solutions, comprehensive insurance offerings, and sustainability. Our commitment to India's insurance vision was reinforced by opening the first foreign reinsurance office at the International Financial Services Center (IFSC) in GIFT City, Gandhinagar, in April 2024, contributing to its establishment as a reinsurance hub.

In conclusion, as India embraces greener mobility options and the adoption of electric vehicles grows, the vision for Viksit Bharat includes addressing the challenges of EV breakdowns with innovative solutions that will enhance the practicality and appeal of EVs. This will drive the country closer to its sustainability goals by improving the overall ownership experience. Together, we focus on the need to create a future where every Indian enjoys security, prosperity, and a high quality of life.