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Artificial Intelligence at Allianz

Why responsible AI matters

The Top 10 Questions and Answers on the topic of “Responsible Use of AI”

March 23, 2026
 
Allianz is convinced that the AI race can only be won through trust. That is why Allianz is committed to technology with a conscience. Here you will find the ten most important questions and answers on the topic of “Responsible Use of AI”.

For People. For Pets. For Trust: Responsible Use of AI at Allianz

March 18, 2026
 
Allianz is scaling artificial intelligence (AI) across the Group to make insurance simpler, faster and more personal, while keeping trust, safety and human responsibility at the core. Today, Allianz has more than 900 AI use cases internally registered worldwide.

How AI can close the insurance gap

February 27, 2025
 
Artificial intelligence (AI) can enable individual coverage for all and thus help to close the insurance gap that is opening up in areas such as pensions, cyber, health and natural disasters. However, this requires trust in AI. This can only be achieved through a clear governance framework, high standards in data and AI ethics and transparent communication.

Allianz joins AI Pact for human-centered AI

November 27, 2024
 
Wherever artificial intelligence (AI) has come into use at Allianz, we prioritize trust and customer security. We want to ensure the greatest benefit for our customers and bring our employees along on this journey. Therefore, it has been a natural choice for Allianz SE to support the core commitments of the AI Pact, a an initiative to implement the principles of the EU AI Act as soon as possible.

GenAI in the insurance industry: job killer or job creator?

July 16, 2024
 
Allianz Research's latest report explores how GenAI will impact the insurance industry and reshape public perceptions, presenting both opportunities and challenges.

Navigating AI with integrity - Allianz’s Chief Privacy & AI Trust Officer Philipp Raether on the new EU AI Act

February 07, 2024
 
After long deliberation, the European Union agreed on an Act on Artificial Intelligence (AI) in December 2023. Its purpose is to make use of Artificial Intelligence (AI) while maintaining ethical standards. The Act introduces a risk-based regulatory framework that affects industries like insurance more so than others because AI plays an important role in risk assessment and pricing.

How we use AI

Allianz ranks #1 in the 2026 Evident AI Index for Insurance, leading 30 global insurers

June 16, 2026
 
Allianz ranks #1 among 30 insurers in the Evident AI Index 2026. With a 28% larger AI talent pool, Allianz sets the benchmark for AI in insurance.

AI at Work: How Human and AI Skills Make Insurance Better

March 27, 2026
 
Blending human skills with cutting-edge AI technology is revolutionizing insurance at Allianz. Discover how upskilling in AI empowers employees to deliver faster, smarter, and more personalized customer service—while fostering responsible innovation and stronger, more collaborative teams.

Allianz and Anthropic Forge Global Partnership to Advance Responsible AI in Insurance

January 9, 2026
 
  • Anthropic’s safety-first AI meets Allianz's dedication to customer centricity, stakeholder trust, and regulatory excellence
  • Three focus areas of the partnership: workforce empowerment, operations automation through agentic AI, and regulatory compliance

When the storm clears, so should the claim queue

November 03, 2025
 
Allianz launched an agentic AI solution to automate food spoilage claims to drastically cut processing times from days to hours, with human-in-the-loop.

The impact of AllianzGPT

February 18, 2025
 
AllianzGPT, Allianz’s internal chat bot, combines the power of generative AI with secure, internal data integration. It enables Allianz employees to use AI in their daily work – safe and secure.

Turning data into action : Allianz’s AI advantage

February 14, 2025
 
AI is only as good as the data behind it. Allianz’s Data & AI strategy ensures its AI applications are powered by accurate, structured and high-quality data, enabling informed decisions and measurable impact.

How AI is cracking complexity for underwriters

February 11, 2025
 
Generative AI tools are assisting Allianz underwriters to adapt to a complex landscape and make decisions faster and with greater confidence.

Enterprise Knowledge Assistant enhances productivity

February 07, 2025
 
The current flooding in southern Germany has brought the discussion about possible compulsory insurance back into focus. Klaus Peter Roehler, member of the Board of Management of Allianz SE, explains Allianz's view.

Smarter claims management, smoother settlements

February 05, 2025
 
Generative AI is redefining claims management with Allianz's Insurance Copilot, boosting efficiency and satisfaction.

Integrating ‘technology with heart’: Allianz and Accenture’s insights on GenAI

July 01, 2024
 
In an open, cross-sector dialog on the opportunities and implications of GenAI, Accenture’s CEO Julie Sweet joined Allianz Board Members Sirma Boshnakova and Barbara Karuth-Zelle to discuss how GenAI is not only reshaping but revolutionizing industries.

How we see AI

The Quiet Transformations: How AI Is Rewriting the Logic of Progress

March 10, 2026
 
This article explores how AI is reshaping organizational operations and customer interactions, emphasizing the importance of governance and infrastructure.

Scaling AI to transform insurance

January 29, 2025
 
As Allianz rolls out artificial intelligence (AI) throughout its operations, Manuela Diviach, Head of Group Operations, Organization and Data & AI, explains how these technologies are transforming the business. Manuela describes the principles that drive Allianz’s AI journey and the real-world effects on customer satisfaction, efficiency, effectiveness, and, finally, employee satisfaction.

Are we still talking about AI as a tool of the future? Not exactly.

August 22, 2023
 
What comes to mind when you think about Artificial Intelligence (AI) in connection to our business? We’ve narrowed it down to one word: opportunity. In a recent interview with Der Spiegel, Barbara Karuth-Zelle, Chief Operations Officer at Allianz, and Lucie Bakker, Chief Claims Officer & Board Member at Allianz Versicherungs-AG, talked about what the use of AI means for Allianz and the insurance industry.

Contact persons for queries

Richard Manson
Allianz SE
+49 89 3800 61227
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Lars Gurow
Allianz SE
+49 175 5966151
Send email

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