- Protecting you from loss is important to Allianz Global Risks US. Just as important to us is protecting your privacy and the personal or sensitive personal information we use to provide you with superior products and service.
- At Allianz Global Risks US, and its subsidiaries, our policy is to maintain appropriate confidentiality with regard to all personal or sensitive personal information obtained in the course of doing business with you. Our pledge to protect your privacy is reflected in this Privacy Statement which outlines our principles in collecting, using and safeguarding your personal or sensitive personal information and information about your relationship with us.
- Personal or sensitive personal information can include the following types of information:
- Social Security number
- Driver’s license, State Identification card, or passport number
- Health data
- Financial accounts
- Account log-in credentials
- Racial or ethnic origin
- Allianz Global Risks US does not sell your personal or sensitive personal information to anyone. We do not share your personal or sensitive personal information with anyone for their own marketing purposes. For this reason, your consent or an "opt-in" is not required. We also do not share your personal or sensitive personal information with any of our affiliated companies outside of the Allianz Global Risks US family of insurance companies for their own marketing purposes.
- Personal or Sensitive Personal Information Allianz Global Risks US Collects
- Allianz Global Risks US only collects personal or sensitive personal information about you when it is necessary to conduct the business of insurance. We limit the collection of personal or sensitive personal information to what we reasonably believe is needed to administer your account. As a result, we collect personal or sensitive personal information from the following sources:
- Personal or sensitive personal information you share with us either directly or through your broker, such as the information on your insurance application, requested policy change information or other forms you may complete.
- Personal or sensitive personal information you provide or which is obtained through the process of handling a claim, including medical information, such as from an accident report.
- Personal or sensitive personal information about you from your transactions with us, our affiliates or others such as the number of years you have been a policyholder with Allianz Global Risks US or the types of coverage you purchase.
- Personal or sensitive personal information about you from a consumer reporting agency, such as a credit report or a Motor Vehicle Report. The information in these reports may be retained by the consumer reporting agency and disclosed to others.
- If you visit or use the Allianz Global Risks US website, or one of our subsidiaries, we may use “cookies” (small text files transferred from our website to your hard drive) to recognize repeat users, track usage and facilitate your access to and use of the site. We do not use “cookies” to gather personal or sensitive personal information, and we do not link cookies to identifiable information, such as your policy number. The “cookies” only enable you to use our website more easily.
- Personal or Sensitive Personal Information Allianz Global Risks US Discloses
- Allianz Global Risks US does not disclose any personal or sensitive personal information about current or former customers to anyone, except as permitted by law. We may disclose the personal or sensitive personal information we collect as follows:
- To consumer reporting agencies for the purposes of obtaining a credit report or a Motor Vehicle Report in order to determine eligibility for coverage or to process your requested transaction.
- To your insurance broker to allow them to perform their normal insurance related services for you.
- To medical professionals in order to process your claim.
- To an insurance regulatory authority pursuant to an examination of our records or business practices.
- To law enforcement or other government agency as required by law or to report suspected fraud activities.
- To actuarial or research organizations to conduct studies regarding claims results and insurance practices provided that no individual is identified in any study or report.
- To our affiliates for processing or marketing of our insurance related products or services.
- To group policyholders for the purpose of reporting claims experience or conducting an audit of our operations.
- When possible, we advise our vendors and other nonaffiliated third parties, to whom we legally provide your personal or sensitive personal information in the course of conducting our insurance business, of our privacy policy. We make every effort to use vendors whose approach to customer privacy reflects our own.
- Retention of Data
- We will retain your personal data generally for 10 [ten] years from the date the insurance policy or product expires, a claim has been settled or the business relationship ends basically, unless a longer retention period is required or is permitted by law.
- We will not retain your personal data for longer than necessary and we will hold it only for the purposes for which it was obtained.
- Allianz Global Risks US’s Policies and Practices with Respect to Security of Personal or Sensitive Personal information
- Allianz Global Risks US uses a variety of computer hardware and software tools to maintain physical, electronic and procedural safeguards that comply with applicable federal and state regulations to guard your personal or sensitive personal information. We restrict access to personal or sensitive personal information about you to only those employees who need that information to provide products or services to you.
- Allianz Global Risks US, and its subsidiaries, also work hard to ensure that our websites are secure. We employ firewalls, encryption technology, user authentication systems and access control mechanisms to control access to the personal or sensitive personal information that may be shared over these sites.
- Your Rights Regarding Your Personal or Sensitive Personal Information
- Depending on your state of residence, you may have a number of rights with respect to your personal or sensitive personal information. They may include your right to make a request:
- To access your personal or sensitive personal information. Once we verify your request, we will deliver a copy of your personal or sensitive personal information to you by mail or electronically. If provided electronically, it will be in a readily useable format (to the extent that possible to do so). The information will be provided to you free of charge.
- To request correction of your personal or sensitive personal information. We will investigate and let you know if our investigation results in correction of your information. If we do not believe an error exists, you may file a statement disputing the information. We will send any corrections we make or your statement to any person or organization to whom we provided your information within the last two years or who may receive your information from us in the future.
- For us to restrict the use or disclosure of sensitive personal or sensitive personal information that is collected about you
- For us to delete your personal or sensitive personal information. We will review your request and delete your personal or sensitive personal information unless it is necessary for us to maintain it (e.g., in order to complete a transaction or to comply with a legal or regulatory requirement). If we are unable to delete it, we will let you know why.
- For us to provide the types and specific pieces of personal or sensitive personal information we collect about you, the types of sources from which the personal or sensitive personal information is collected, and the business purpose for collecting the personal or sensitive personal information.
- If you or your authorized agent wish to make any of the above requests regarding your personal or sensitive personal information, please complete the Privacy Request Form and submit it to us via email at privacyrequests@agcs.allianz.com. Alternatively you may contact us via telephone using a toll-free number 800-807-8810 and request that we send you a copy of the Privacy Request Form via postal mail. Be prepared to provide your full name and address. You may mail the completed form to us at the address provided or scan and return to us via the email address listed above. Please note that once we have reviewed the information you have provided we may contact you for additional information. This is so that we may verify your identity in order to protect you and your personal data.
- We will respond to your request within 45 days. Please be aware that you will not be given access to your information collected or in connection with a claim, or a civil or criminal proceeding. If medical information is contained in your file, we may request that you name a medical professional to whom we will send the information.
- We will confirm receipt any of the above requests no later than 10 business days after receipt and will provide information about how we will process your request, our verification process, and when you should expect a response (except in circumstances where we have already granted or denied such request). We will respond to your request within 45 days if we are able to verify your identity.
- No Discrimination
- We will not discriminate or retaliate against you if you choose to exercise one of your rights. We will not:
- Deny goods or services.
- Charge different prices or rates for goods or services.
- Provide a different level or quality of goods or services.
- Suggest that you will receive a different price or rate or a different level or quality of goods or services.
- Notification of Change
- At Allianz Global Risks US, your trust is one of our most important assets. We will continually work to protect the privacy of our individual customers and will continually review our privacy policy. If at some point in the future we revise our privacy practices that affect your personal or sensitive personal information, we will notify you prior to introducing any changes.
- For More Information or if You have Questions
- Should you have further questions regarding our privacy policy, you can contact us in a number of ways. You may email us at nacorpcompliance@agcs.allianz.com or you can write to us at:
- Allianz Global Risks US
Corporate Compliance Department
225 W. Washington Street, Suite 1800
Chicago, IL 60606 - Allianz Global Risks US’s Family of Companies
- The following lists the issuing companies Allianz Global Risks US uses to issue insurance policies nationwide:
- AGCS Marine Insurance Company
- Allianz Global Risks US Insurance Company
- Allianz Underwriters Insurance Company
- American Automobile Insurance Company
- Chicago Insurance Company
- Fireman’s Fund Insurance Company
- Fireman’s Fund Indemnity Corporation
- Interstate Fire & Casualty Company
- National Surety Corporation
We regularly review this privacy and security statement. We will ensure the most recent version is available on our website www.agcs.allianz.com.
This privacy and security statement was last updated on 12/31/2022
This privacy and security statement was last updated on 12/31/2022
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